Accounting Assistant
Full Time • Twin Falls
NAPA Auto Parts
Benefits:
- 401(k) matching
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Training & development
- Vision insurance
WHO IS NAPA?
"We're in the business of people; we just happen to sell parts" (Bob Dyson, Owner). At NAPA we value a healthy work-life balance while reaching our goals. If this resonates with you, then NAPA Auto Parts is the company for you!
PURPOSE:
This is a key role for balancing and reconciling a growing list of over 10,000 customer accounts. The Accounting Assistant guides customers through using our online invoice platform and processes payments. This position requires strategic and often communication with both store and regional management, and with their customers, to maintain strong relationships while solving accounting concerns.
. The clerk must recognize issues with customer payments and analyze variances/issues then discuss with customers as required; oversees online invoice and payment systems and works with customers to present on-line options, guiding customers through system use and helps them become acclimated and comfortable; solves issues as required; oversees past due accounts and when necessary communicates with customers to address unpaid invoices; when required, initiates collection letters and tracks responses to ensure payment is received. Monitors COD accounts after they are placed on COD, but maintains good relationships via warm, gracious interaction, especially when dealing with resistant or upset COD customers. This position handles misfiled or erroneous invoices, communicating with stores to solve issues related to invoicing while maintaining good relationships. This position is instrumental in maintaining good customer relations.
. The clerk must recognize issues with customer payments and analyze variances/issues then discuss with customers as required; oversees online invoice and payment systems and works with customers to present on-line options, guiding customers through system use and helps them become acclimated and comfortable; solves issues as required; oversees past due accounts and when necessary communicates with customers to address unpaid invoices; when required, initiates collection letters and tracks responses to ensure payment is received. Monitors COD accounts after they are placed on COD, but maintains good relationships via warm, gracious interaction, especially when dealing with resistant or upset COD customers. This position handles misfiled or erroneous invoices, communicating with stores to solve issues related to invoicing while maintaining good relationships. This position is instrumental in maintaining good customer relations.
DUTIES:
- Build good relationships with NAPA employees and customers.
- Post payments to customer accounts.
- Reconcile past due statements.
- Enroll new customers in online Pro Link programs.
- Post deposits to daily cash journals.
- Maintain updated receivables.
- Coordinate contact with collections personnel.
BENEFITS:
- Paid Time Off
- Paid holidays
- Medical
- Dental
- Vision
- 401 (k) match
- Store discount
QUALIFICATIONS:
- Previous accounting experience, preferred.
- GED, preferred.
- Service oriented.
- Excellent attention to detail and accuracy.
- Ability to multi-task.
- Ability to maintain confidentiality.
OTHER REQUIREMENTS:
- Capable of lifting and moving merchandise of up to 40 pounds.
- Ability to bend or stoop to floor-level shelves and be able to reach upper shelves with use of stool or ladder when necessary.
- Ability to sit for entire work shift.
- Ability to speak clearly and listen attentively.
*This is not a complete list of responsibilities. Other duties may be required as needed.
Compensation: $20.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Dyna Parts is a family owned and operated business providing unsurpassed customer service since 1957. Dyna Parts owns and operates about 50 NAPA Auto Parts stores throughout southern Idaho, Oregon, Montana, Nevada and Utah. Dyna Parts offers the largest selection of auto parts and accessories in the area supporting both retail and wholesale customers.
At Dyna Parts, we believe in high quality, professionally delivered services offered in a manner that reflects our commitment to and respect for our customers. We believe in teamwork, integrity, and respect for each other and continually strive to efficiently serve our customers, responding to their needs and desires in a continuous pursuit of quality and excellence. Above all, we are a team that is caring, cooperative, and generous in our work and in how we treat our customers and each other.
Family is an absolute priority and Dyna Parts will make every effort to help coordinate work life with personal life. At Dyna Parts, customers should be accommodated at any reasonable level and at any reasonable cost. We believe everyone deserves to be treated with kindness and respect and all employees have the power to make great decisions. Joining the Dyna Parts team is like becoming part of a family. We help each other grow and become better people as well as better employees.
Our job isn't just to sell auto parts. It's also to grow the professional and personal lives of our employees. We know that if our employees succeed, we succeed. We are in the business of people, we just happen to sell parts. That's why we provide not only a job, but a career.
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Closed Every Sunday and PTO
Career Advancement Opportunities
Medical, Dental, Vision
Competitive Wages