IBS Sales Associate
Full Time • Pocatello
NAPA Auto Parts
Benefits:
- 401(k) matching
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Training & development
- Vision insurance
UNIQUE NAPA OPPORTUNITY
A NAPA Auto Parts store where you least expect it!
This is an exciting opportunity to be a part of our Integrated Business Solutions (IBS) team which will work directly onsite within one of our government, transportation, commercial, and dealership customer’s place of business providing the parts they need to run their business! This person will provide knowledge about auto part features, benefits, and warranty information to our customer. Think of it as a "Parts Store" conveniently located on-site a place of business and the customer having the convenience of not having to leave their location! We have our IBS team located on-site, at the business to provide the parts right away for various equipment so they can get back to business. Please click on link to learn more about this exciting NAPA business http://www.napa-ibs.com/.
JOB PURPOSE:
This position acts as primary point of contact for NAPA’s retail and wholesale customers. A person in this position is responsible for ensuring sales by determining customer need, assisting in securing necessary parts, maintaining personal and store image, and ensuring customer receives a good experience.
ESSENTIAL DUTIES:
- Establish and maintain good relations with NAPA customers.
- Demonstrate a professional attitude, conduct and appearance.
- Implement appropriate sales practices such as greeting customers, demonstrating product knowledge, and ability to quickly understand customer’s needs.
- Maintain customer satisfaction by serving all customers, securing right part, and resolving customer issues.
- Maintain point of sale computer abilities by learning and applying how to use catalog and system, practicing asset security/loss prevention controls, and understanding store’s pricing methods.
- Provide sales support functions by processing salespersons’ stock orders, reporting overages/shortages/damaged merchandise, and ensuring good appearance of store and displays.
- Maintain accurate invoicing, transaction records and matching proper parts with customer needs.
- Assist in receiving/stocking incoming merchandise, deliveries, and inventory or promotions as required.
- Maintain cleanliness and organization of the store retail area.
- Perform other assignments and duties as assigned.
QUALIFICATIONS:
- Valid Driver’s License required. Motor Vehicle Record (MVR) must meet driving requirements set by Dyna Parts.
- Previous retail sales experience preferred.
- High school diploma, or equivalent, preferred.
- Capable of operating TAMS point-of-sale system and cataloging.
- Ability to process cash, check, and credit card transactions.
- Capable of recognizing and distinguishing letters and numbers (both visually and aurally) and remembering their sequence.
- Excellent attention to detail and accuracy as well as ability to multi-task and is self-motivated.
OTHER REQUIREMENTS:
- Capable of lifting and moving merchandise of up to 50 pounds.
- Ability to move engine blocks, core barrels, and other heavy equipment using moving aids designed to move such items, including hand trucks, barrel dollies, hydraulic lifts, etc.
- Ability to bend or stoop to floor-level shelves and be able to reach upper shelves (eight feet) with use of stool or ladder when necessary.
- Ability to stand and walk for entire work shift.
- Ability to speak clearly and listen attentively.
*The functions described herein are not the only responsibilities and tasks to be performed by the individual occupying this position. The individual will be required to follow any other instructions and to perform any other job-related duties as required by his/her supervisor or manager. Requirements stated herein are minimum levels of knowledge, skills, and/or abilities to qualify for this position. To perform the responsibilities of this position successfully, the individual will possess the abilities and aptitudes to perform each task proficiently. “Ability” means to possess and apply both knowledge and skill.
This job description includes the essential functions of the job that an incumbent must be able to perform with or without reasonable accommodation. This document does not create an employment contract, implied or otherwise. The Company maintains “at will” employment. This job description is subject to review, and may be revised or updated at management’s discretion.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Dyna Parts is a family owned and operated business providing unsurpassed customer service since 1957. Dyna Parts owns and operates about 50 NAPA Auto Parts stores throughout southern Idaho, Oregon, Montana, Nevada and Utah. Dyna Parts offers the largest selection of auto parts and accessories in the area supporting both retail and wholesale customers.
At Dyna Parts, we believe in high quality, professionally delivered services offered in a manner that reflects our commitment to and respect for our customers. We believe in teamwork, integrity, and respect for each other and continually strive to efficiently serve our customers, responding to their needs and desires in a continuous pursuit of quality and excellence. Above all, we are a team that is caring, cooperative, and generous in our work and in how we treat our customers and each other.
Family is an absolute priority and Dyna Parts will make every effort to help coordinate work life with personal life. At Dyna Parts, customers should be accommodated at any reasonable level and at any reasonable cost. We believe everyone deserves to be treated with kindness and respect and all employees have the power to make great decisions. Joining the Dyna Parts team is like becoming part of a family. We help each other grow and become better people as well as better employees.
Our job isn't just to sell auto parts. It's also to grow the professional and personal lives of our employees. We know that if our employees succeed, we succeed. We are in the business of people, we just happen to sell parts. That's why we provide not only a job, but a career.
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Closed Every Sunday and PTO
Career Advancement Opportunities
Medical, Dental, Vision
Competitive Wages